Repairs policy consultation

At Vale Homes we are committed to ensuring your home is safe, secure, and well maintained for you, your family and visitors.

Our aim is to provide a repairs service which is responsive to your needs whilst providing a convenient, customer focused service.

Based on service users feedback we have recently conducted a customer led repairs service review and have revised our repairs policy to reflect this.

We are now keen to hear from our wider residents about our need policy – this consultation process is open for 3 weeks.

Please provide us your feedback in order that we can take account of this and make any necessary changes before we take this to cabinet for approval.

At Vale Homes we are committed to ensuring your home is safe, secure, and well maintained for you, your family and visitors.

Our aim is to provide a repairs service which is responsive to your needs whilst providing a convenient, customer focused service.

Based on service users feedback we have recently conducted a customer led repairs service review and have revised our repairs policy to reflect this.

We are now keen to hear from our wider residents about our need policy – this consultation process is open for 3 weeks.

Please provide us your feedback in order that we can take account of this and make any necessary changes before we take this to cabinet for approval.